We, at BACentric Solutions endeavor, to spread smiles across the face of every single customer out there, We practice what we preach you can come to discover the passion every employee has here, in spreading the joy. We are a bunch of committed individuals who love technology, customer service, and of course coffee.
If you think you love any one of the above and want to join us in spreading the happiness, here are a few opportunities to interest you.
Job Locations:
Bangalore, Pune, Hyderabad, and Chennai
Job Responsibilities:
Relevant Background:
Job Locations:
Bangalore, Pune, Hyderabad, and Chennai
Responsibilities
- Design of user interfaces and optimizing the user experience of our ITSM products
- Control, quality assurance, and optimization of the testing and analysis
- Developing user-centered design process to create quality UX for Web and Mobile platforms.
- The development of design methodologies and Web optimization
- Organize competitor analysis, heuristic testing, and usability testing
- Interpret behavioral data from usability studies to create effective user interfaces.
- Create information architecture, wireframes (sketched and formal annotated), sitemaps, and user journeys to address navigation, functionality, page content, and usability.
Requirements
- University degree in design or human-computer interaction (HCI)
- +6 years of relevant professional experience in the areas of user experience design and usability testing
- Experience in leading and developing a UX/UI team and meet set goals
- Experience in using rapid prototyping tools like Axure RP
- Possess visual design expertise; capacity for creating highly usable designs and layouts, and a tendency towards simplification
- Strong technical expertise in HTML5, JavaScript, Flash, CSS, and Mobile ADKs
- Should have excellent communication skills and a lot of common sense.
Please send your profile to info@bacentric.com.
Responsibilities
• Participation in the ITIL processes Incident, Problem, Change and Order Management
• Assisting in the developing business reports for higher management and clients.
• Manage the complete processes in patch, release, and Capacity Management
• Support for the central control operating processes, especially at the interfaces
• Cooperation in quality assurance and building internal workflows
• Assisting in the calculation of process performance for customer orders
• Planning of data processing and consolidation of data sources
Requirements
• Business graduate with 5+ relevant experience in business process engineering
• Expertise in ITIL & ITSM concepts – ITIL V3 Certification is a must
• Extensive experience in the processes of Incident, Problem and Change Management
• Sound knowledge of IT service operations
• Experience in the areas of process design and control
• Strong communication skills with good command over English
• Good presentation skills and team skills
Please send your profile to info@bacentric.com.
Responsibilities
- Planning, managing and monitoring of large and complex projects
- Controlling large onsite and offshore team with technical expertise
- Coordinating with clients and stakeholders on project objectives and deliverable.
- Experience with contract management, risk management and change management
- Handling project reporting and project documentation
- Managing resource availability and allocation and ensure the project goes smooth.
- Responsible for taking client’s sign off on project deliverable and assist in project closure.
Requirements
- Should be a PMP certified professional
- Should possess minimum 10+ years of experience in Project Management
- Graduated in computer science and a MBA from a reputed business school.
- Experience in managing sophisticated and complex product development
- Working knowledge of MS Project and MS Visio.
Please send your profile to info@bacentric.com.
Requirements
- Minimum 8 years of core software development experience using Java
- Should have in-depth knowledge of technologies like EJB, Spring, Web services, Jenkins,
- Experience in EJB, should have created and worked on Session/ Message Beans
- Experience in web service development (SOAP/REST)
- Experience in message driven architecture using JMS/IBM WebSphere MQ or related products.
- Hands-on experience in WebSphere Application Server 7.
- Hands-on experience in RAD 8 IDE
- Experience in Hibernate & Spring MVC Framework
- Strong Experience in SQL
- Experience in XML technologies and XML parsing using tools such as JAXB, JiBX, XMLBeans, etc.
- Experience in Unix/Linux platform
- Experience in ANT or Maven.
- Experience in designing (high level & low level) for J2EE applications using UML and various J2EE/OO Design patterns meeting performance, security requirements.
- Ability to design database schemas and write fine-tuned queries & stored procedures for various databases including Oracle, DB2, MySQL, etc.
- Design, develop and maintain Java based modules/applications
- Perform software coding and unit testing of application/modules using coding standards and designs/patterns
- Must have strong understanding of Object Oriented Programming concepts
- Ability to provide hands-on leadership to other developers.
- Should be able to interact with Client and coordinate with onsite team members
Please send your profile to info@bacentric.com
Responsibilities
- Should be able to direct and manage business operations of all ITSM projects from initiation to closure.
- Review and advise on project budget proposals and assist account management team necessary.
- Ability to track and monitor all project milestones and deliverables and report them to client accordingly.
- Identify and manage project dependencies and critical path.
- Accept and assess status reports, change requests, and requirements documentation to ensure smooth project progression.
- Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Coach, mentor, motivate, and supervise project team leads, team members, and vendors, and influence them to take positive action and accountability for their assigned work.
- Report to C-level executives on project status on a timely manner.
- Adhere to SLAs and ensure the service expectations of customers are being met
Requirements
- Should be a MBA graduate with minimum 12+ years of experience handling project/business operations
- Excellent communicator with customer management skills and has common sense.
- Experience in using CRM and ticketing system
- Expertise in using reporting tools like MS Project, Word, Excel, Power Point & Visio
- Excellent written and verbal communications skills in English
Please send your profile to info@bacentric.com
Responsibilities
- Primarily support Linux / UNIX Systems architecture
- Managing of directory services including LDAP
- Managing system backup, archive and restore as required
- Work with monitoring tools to maintain system and network health
- Work with desktop support staff when necessary to provide additional troubleshooting support
- Network Trouble Shooting and Maintenance of Cisco Hardware (Certifications will be a plus)
- Working closely with the technical and functional team to help design systems and infrastructure
Requirements
- A university degree or equivalent experience in an IT related organization
- Minimum of 5 years experience in UNIX/Linux system administration
- Advanced Perl scripting knowledge
- Should have strong networking and IT security knowledge
- Strong experience working with firewalls, VPNs, proxies, Email & Encryption Gateways, Web Application Firewalls, wireless solutions and MDM solutions
- Must be fluent in English and have excellent communication skills both verbal and written.
Please send your profile to info@bacentric.com
The Senior Business Analyst is the liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and possibly information systems. The Business Analyst understands and analyzes business processes and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. The incumbent must clearly understand project change management and how the role plays a key piece in the change management process. The incumbent must also be able to fulfill basic project management responsibilities throughout project lifecycle.
The Senior Business Analyst will be responsible for:
- Should have at least 5+ years of Business Analysis experience in core service/product implementation environment.
- Interfaces or liaison between business owners/users and development project teams to determine, communicate and validate business requirements.
- Supports projects by understanding business needs, opportunities, problems, impacts, risks, and presents and agrees to recommended solutions.
- Understands, gathers, and defines requirements of all types, and documents with process flows and diagrams.
- Writes detailed business requirements, functional specifications and, when involved in project teams using an iterative development methodology.
- Identifies and communicates requirement/scope issues.
- Ties the strategic objectives to the project and quickly demonstrates a detailed understanding of the business, and be able to help determine solutions to problems.
- Identifies opportunities for increasing business efficiency through improved manual and automated process systems.
- Understands business processes and products for assigned business functions and the relationships between those processes and information systems, including the impact of system changes to business processes.
- Determines the impact of system change to the business and vice versa.
- Independently initiates, identifies and coordinates the analysis of business needs in project areas.
- Builds consensus among stakeholders, often recapping direction and decisions made.
- Applies logic to conflict management and issues.
- Should have experience in Agile Scrum – user stories, sprint ceremonies and artifacts.
- Maintains user confidence and protects operations by keeping information confidential.
- Supports a variety of applications, sites, and departments.
- Assists in facilitating User Acceptance Testing to derive test strategy in creating and reviewing test cases.
- Communicates risks and ensures understanding of these risks.
- Provides on-going project management and status reporting at all levels.
- Creates and maintains project schedules by developing project plans and functional specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, and tracking all phases of the project lifecycle.
- Provides timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts.
- Conducts project meetings with project team(s) regularly to review project deliverables and deadlines.
- Performs other duties as assigned.
Remuneration: 14.00 to 18.00 lacs per annum
Position type: Full Time
Travel Required: 50% (India & Abroad)
Please send your profile to info@bacentric.com
Inside Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account.
Responsibilities:
- Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area.
- Maintains knowledge of competitors in account to strategically position the company’s products and services better.
- Develop pursuit plans and manage the pipeline to ensure alignment with account managers.
- Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry.
- Contributes to proposal development, negotiations and deal closings.
- Work closely with and supports account manager, providing technical expertise and support, and participating in client engagements up to C- level engagements for more complex solutions in smaller accounts.
- May focus on growing contractual renewals for mid size accounts with some complexity, to higher-total contract- value renewals.
- Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization.
Education and Experience Required:
- University or Bachelor’s degree preferred.Directly related previous work experience.
- Demonstrated success in achieving progressively higher quota.
- Extensive vertical industry knowledge required.
- Typically 3-5 years advanced sales experience required.
Knowledge and Skills:
- Deep knowledge of products, solution or service offerings as well as competitor’s offerings, to be able to sell expansive systems or services and attached products.
- Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling.
- Understands the role of IT within area of specialization and how the company’s solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities.
- Negotiates and drives deals to ensure successful closes and high win rate.
- Broad understanding of the customer needs; applies standard as well as creative solutions to meet those needs.
- Uses client engagement skills in collaboration with account leads to propose expansive systems or service solutions to client.
- Leadership and initiative in successfully driving specialty sales in accounts – prospecting, negotiating and closing deals.
- Translate product knowledge into customer’s added business value.
- Uses specialty knowledge to actively prospects within accounts to discover or cultivate sales opportunities.
- Conceptualizes and articulates well-targeted solutions in area of technical specialty – from proposal to contract sign-off
- Ability to take a deal through the sales cycle including closing or supporting the close of a deal.
- Demonstrates high service knowledge and professionalism in researching and sharing service- related information with account teams and customers.
- Understand the channel and work an effective plan to increase sales with our partners.
- Regular use of CRM updating deal profile and forecasting accurately.
- Understands services as part of strategic product sales.
- Good prioritization and delegation skills in order to focus on the key client opportunities. Knowledge of industry trends, associated solutions, and key partner/ISV solutions.
Please send your profile to info@bacentric.com
Responsibilities:
- Develop a strategy for the improvement of organic search ranking and the maximization of ROI.
- Prioritize keywords to attract target audience.
- Monitor and analyze SEO statistics such as redirects, click rate, bounce rate and others.
- Develop and build link building campaigns.
- Monitor and evaluate search results and search performance across the major search channels in order to improve rankings.
- Create MIS for organic marketing
- Creating Social Media Marketing strategies to create a brand name in Social Media and raise awareness
- Improving the user experience on the companys website(Includes design, content and usability)
- Collecting and Evaluating customer feedback data
- Evaluating competitors, Digital Marketing strategies and creating plans to overtake them
Requirements:
Technical SEO is a must.
Please send your profile to info@bacentric.com.
Responsibilities:
- Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities.
- Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages.
- Provide recommendations and execute strategies for content development in coordination with SEO goals general and keyword specific.
- Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.
- Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers).
- Implement link building campaigns in coordination with client SEO goals.
- Assist in the development and execution of communication/content strategies via social communities in coordination with SEO goals.
- SEO, SEM, ORM.
- Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
- Research and administer social media tools in support of clients social media strategy.
- Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.
- Monitor and evaluate search results and search performance across the major search channels.
- Communication to team and management on project development, timelines, and results.
- Work closely with the other team members to meet client goals.
Requirements:
Technical SEO is a must.
Please send your profile to info@bacentric.com.
– Design and build advanced applications.
– Collaborate with cross-functional teams to define, design, and ship new features.
– Work with outside data sources and API’s
– Unit-test code for robustness, including edge cases, usability, and general reliability.
– Work on bug fixing and improving application performance.
– Continuously discover, evaluate, and implement new technologies to increase development efficiency.
Desired Skills & Experience :
– Proven software development experience of 2+ years with Codeigniter
– Proven working experience in PHP,SQL and APIs
– Experience in PHP advance framework like laravel, opencart, codeigniter, etc is required.
– Technically Hands-on, prior experience with scalable Architecture
– Excellent command over Data Structures and Algorithms
– Exceptional coding skills in an Object Oriented programming language
Please send your profile to info@bacentric.com.
Requirements:
– Strong knowledge of PHP web framework Laravel.
– Must have 3+ years of experience
– Understanding the fully synchronous behavior of PHP
– Understanding of MVC design patterns
– Thorough understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
– Knowledge of object oriented PHP programming
– Strong knowledge of the common PHP or web server exploits and their solutions
– Understanding fundamental design principles behind a scalable application
– Integration of multiple data sources and databases into one system
– Familiarity with limitations of PHP as a platform and its workarounds
– Creating database schemas that represent and support business processes
– Understanding of SQL/NoSQL databases and their declarative query languages
– Proficient understanding of code versioning tools, such as Git, svn.
Please send your profile to info@bacentric.com.
About the Internship:
Selected intern’s day-to-day responsibilities include:
- Assist in the formulation of strategies to build a lasting digital connection with consumers
- Plan and monitor the ongoing company presence on social media (Twitter, Face book etc.)
- Launch optimized online adverts through Google Ad words, Face book etc. to increase company and brand awareness
- Be actively involved in SEO efforts (keyword, image optimization etc.)
- Prepare online newsletters and promotional emails and organize their distribution through various channels
- Provide creative ideas for content marketing and update website
- Collaborate with designers to improve user experience Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends etc.)
- Acquire insight in online marketing trends and keep strategies up-to-date
- Maintain partnerships with media agencies and vendors
Who can apply:
- Only those candidates can apply who are available for full time (in-office) internship
- No stipend will be paid to the Interns
- are available for duration of 3 months
- Have relevant skills and interests
Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application. Ultimately, you’ll deliver quality writing pieces that appeal and attract our customers.
Responsibilities
- Write clear copy to promote our products/services
- Proofread and edit posts before publication
- Submit work for the inputs and approval
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Research industry-related topics (combining online sources, interviews and studies)
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update content as needed.
Requirements:
- Excellent verbal and written communication skills
- Excellent grasp of English language
- Creative and innovative thinker and planner
- Confident in producing work across multiple platforms
- Able to align multiple brand strategies and ideas
- Able to multitask, prioritize, and manage time efficiently
- Self-motivated and self-directed
- Ability to work independently or as an active member of a team
- Good interpersonal skills and communication with all levels of management
- Able to work in a fast-paced environment
- Extensive knowledge of the company, brand, and product preferred
- Ideal candidate will have a positive attitude and be a problem-solver
- Familiarity with keyword placement with good knowledge on SEO,SEM & SMO concepts
BACentric Solutions is seeking an attentive and goal-oriented person to join us as a Perl Developer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Qualifications:
1. Hands-on experience in Development using Perl under Linux environment
2. Very good knowledge of Perl language & syntax etc.
3. Working with Perl along with other scripting languages like Shell Scripts or higher-level languages like Java, Python, etc.
4. Good debugging & bug fixing experience of Perl applications
5. Experience in doing effort estimation for Perl based applications
6. Familiar with Linux commands & running/scheduling Perl applications to run
7. Should be able to design, implement & run Perl based applications/tools
8. Experience in Agile model – Scrum framework
9. Senior profile should have experience in leading a small team of 3-4 people
10. Knowledge of any tool for Perl development is a bonus
11. Two levels of experience:
a. Junior : 3 to 5 years
b. Senior: 5 to 8 years
12. Good debugging skills for bug fixes and performance improvement.
13. Admin level exposure with DB and Linux- setting up environments, deployments and server setups
14. Exposure to Angular (Front end) and MySQL (DB)
15. Understanding of Version control tools like SVN or GIT
16. Exposure to SQL injection, DB maintenance, data manipulation, Network traffic monitoring, Security policy, DB optimization, memory management, File transfer
17. Knowledge of network operations/routers/switches/Subnet mask/ Ipconfig etc
Locations: Hyderabad, Bangalore, Pune, Chennai, and Work from home.
BACentric Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.