There is a lot of efforts that go into one project to complete it successfully. Needless to mention that a complete understanding of the process gives you a clear insight into the project to take the analysis based on the decisions.
There are several discussions that keep raising whether the business analysts need to have domain expertise to work in a particular industry. There are generic processes that are quite common across the industries but the domain knowledge helps you to find out the exact pitfalls and its solutions effectively.
The person with good domain knowledge has extra benefits as he is well versed with the functionality of the application. Being proficient in the domain, he can reach extra mile by helping other team members. He can conduct the training for the processes and can prepare proper documentation with proper jargon that is required by the client and stakeholders.
Also, a business analyst with a good understanding of the domain can suggest areas of improvement. So, it overall improves the quality of the end product and speeds up the process smoothly.
If you look from a business perspective, a qualified and experienced person with strong domain knowledge will always create a great impact on customers which is quite a good sign to get the business for the organization. The customers also feel comfortable to share their views about the application and need not explain for every small detail.
This is how it helps the organization to grow due to the proficient, qualified and good domain background business analyst to have on board.