Servicenow Administrator Training in Chennai

When you enroll in Servicenow Administrator training in Chennai, you’ll delve into the role and responsibilities of the Servicenow Administrator – maintaining the servicenow applicaton, Customizing, Configuring them and improving the productivity of the adopted process

Learn techniques for the process and project success every step of the way-from customization to building and managing the business functions by creating SLAs, workflows, managing service catalogs , maintaining and setting up users to meet the business requirements.

Through hands-on exercises on live projects, you’ll learn to administer the enterprise level application by using techniques that will work for a variety of projects and audiences and can help the organization in achieving it’s goal.

What you will learn in this Servicenow Administrator Training in Chennai?

Service Now Overview and Introduction
Core Configuration of Service Now
Introduction to Knowledge base and Service Catalog
Working with Ui Policies and UI Actions
System Upgrades
Create SLA &Schedule
Scheduled Jobs
Access Control List
Content Management System(CMS)

Servicenow Administrator Training in Chennai

How do we deliver Servicenow Administrator Training in Chennai?

We deliver our training courses in three modes. They are Classroom training, Instructor led online training and Self paced learning.

Classroom training – We have learning centres across India and we provide business analysis training in Hyderabad, Chennai, Bengaluru, Mumbai, New Delhi, Ahmedabad, Kochi and Coimbatore.

Instructor-led online training – We provide you the virtual classroom experience using video conferencing tools like Webex and GoToTraining. Our instructor will be there to assist you virtually just like a traditional classroom.

Self paced learning – Our self paced learning videos will be accessible whenever and where you want. All you need is an internet connection and you are good to go!

What are the prerequisites to take Servicenow Administrator Training in Chennai?

There are no prerequisites for becoming a Servicenow Administrator. The candidate should hold a bachelors degree in technology or business management.

Here are the few educational qualifications which recruiter asks for:

B.Tech/M.Tech
MCA/M.Sc Computer science
MBA (Any specialization)
B.Com/B.Sc (with process or IT related experience)

Who need to join this Servicenow Administrator Training?

Software Programmers/Team leaders
Business Development/Sales executives
Customer Service Representatives
Quality Assurance
Subject Matter Expert in IT/KPO/BPO
IT/Helpdesk Support executives
Business Analysts

Course Outline

Introduction to Servicenow
What is Servicenow?
Why use Servicenow
Who can use Servicenow
History of Servicenow
Features of Servicenow
Objectives of Servicenow
Lifecycle of Servicenow
Servicenow Architecture
Market Trends Servicenow
Servicenow Prerequisites
Cloud computing in Servicenow
ITIL foundation Introduction
Agile Methodology
Navigation and users

UI Policies Creation and modification
Business Rules
Client Scripts
UI Actions
Script Includes
Event creation and email configuration
Access Control Rules set up

Introduction
Scheduled Job logs
Scheduled reporting

Servicenow User Interface
Plugins
Forms and Lists
User Administration
Groups Creation
User Accounts Configuration
Assigning user roles and groups
Tables and forms Creation
Licensing
Import sets, transform maps Creation
Creating new tables, applications and modules

Introduction
Upgrade history and status viewing
Update sets creation and application
Update sets retrieving and application
Best practices
Homepage Administration
System Administration Practices

Creation of Read, Write and Create ACL on table and field level
ACL Debugging
Writing ACL Scripts
Concepts of privileged system administration

Introduction
Creation of catalog items, order guides and record producers
Workflow Administration, SLAs and Reports
Performing workflow activities and administration
Record Producer
Order Guide
Creation and application of SLAs
Creation and modification of Reports
Core Application and Configuration

Defining SLAs
Properties of SLAs
SLA to task Attachments
Schedule creation and child scheduling

Site and page creation
Defining Header, theme, style sheet
Dynamic content block
UI page, UI macros creation

The Servicenow Administrator training in Chennai will be for 4 Weeks (2 Weeks Workshop and 2 Weeks Project work). Here is how we have divided the schedule.

2 Weeks – Servicenow Administrator Training in Chennai

2 Weeks – End to End implementation, Hand holding till the participant get to work independently, Mock interviews, Resume preparation, Insights from real time Servicenow experts.

At the end of the course, you will become an expert in Servicenow Administration and will be able to crack any interview and lead your IT career as a Servicenow Administrator

Timings of Servicenow Administrator Training in Chennai

ONLINE (Instructor Led Training) – Monday to Friday – 4 Weeks

Batch 1 timings – 7:00 am to 9:00 am IST

Batch 2 timings – 7:00 pm to 9:00 pm IST

Note: The online training will be for 4 Weeks i.e, for 40 Hours

CLASSROOM – Our Schedule is completely flexible. Please contact us to know more about the classroom sessions.

Class timings – Flexible

Note: Lunch and High tea will be served during the program

Though we conduct Servicenow Administrator Training in Chennai, we also conduct workshops in the following cities. To register or know more please contact us and will get back to you asap.

Locations

Bangalore

Hyderabad

Ahmedabad

Mumbai

Kochi

Coimbatore

New Delhi

Course fee for Servicenow Administrator Training in Chennai and other cities is Rs.17000.

Payment can be made though Net banking, Debit and Credit card.

Why Us

Professional Workshop

Completely practical. Real time. A Solid foundation as a Servicenow Administrator. Work on all the aspects of Servicenow Application.

Hands-on Experience

Our facilitators and Trainers are highly experienced with hands-on actual project experience.

Personal Attention

We do not entertain more than 5 attendees in our workshop. Hence we can keep track on everyone’s learning needs and deliver the knowledge based on their capabilities.

You Get What You Really Need

Our focus is on your overall development in Servicenow. We make sure you walk out as a expert in Servicenow Administration

24×7 LMS Access

You will get access to our premium Learning Management System 24x7x365. We have covered many topics, articles, white papers and case studies in there. That’s loads of information.

Career Counselling

Professional guidance on resume building, interview preparation and identification of relevant opportunities in Servicenow Administration.

5 students per class

We only enroll up to 5 students per class so that we can concentrate all of the class at a time and every student gets a chance to clarify his/her doubts clearly.